Tidio

All-in-one customer support with live chat, AI, and automation.

Tidio is a customer service platform that combines live chat, AI-powered chatbots, and automation to help businesses offer instant and effective support. It's simple to set up and works across web, mobile, and messenger platforms.

AI Chatbots, AI Customer Support, AI Email Assistants

Active

Tidio LLC

Tidio interface preview

About Tidio

What is Tidio?

Tidio offers a complete suite of tools for modern customer support, combining live chat with AI bots and automated workflows. Its intuitive dashboard allows teams to manage all customer conversations from one place—email, chat, Messenger, and Instagram. With its AI-powered Lyro chatbot, Tidio helps businesses respond to customer queries instantly and reduce support workload.

How to use Tidio?

To get started with Tidio:

Visit tidio.com
Sign up with your email or Google account
Choose your channels (Live chat, Instagram, Messenger, Email)
Customize your chatbot and automation flows
Add the widget to your site and start chatting

What Are the Key Features of Tidio?

AI Chatbot (Lyro)

Live Chat

Multichannel Support

Automation Workflows

Visitor Tracking

Integrations

View all Tidio features →

How Are Businesses Actually Using Tidio?

•Responding instantly to customer queries on your website
•Automating FAQs to reduce support load
•Qualifying leads and capturing emails via chatbots
•Offering live support during high-traffic hours
•Engaging visitors across platforms from one place

Tidio Integrations

Shopify

WordPress

Wix

Mailchimp

HubSpot

Zapier

Messenger

Instagram

Tidio Screenshots

Tidio Reviews & Ratings

Tidio Reviews

No reviews yet

Be the First to Review

Share your experience with Tidio and help others make informed decisions

Tidio Related Articles

Loading blog posts...

What You Need to Know About Tidio?

Frequently asked questions and answers about Tidio

Is Tidio free?+

Tidio offers a free plan with essential features. Advanced tools like AI chatbots and automation require a paid plan.

Does Tidio support multiple languages?+

The dashboard supports many languages, but the AI chatbot (Lyro) currently works only in English.

Can I integrate Tidio with Shopify or WordPress?+

Yes, Tidio offers direct plugins for Shopify and WordPress for quick integration.

What is Lyro?+

Lyro is Tidio's conversational AI chatbot that answers customer questions using your business data.

Do I need coding skills to use Tidio?+

No, Tidio is beginner-friendly and doesn't require any coding knowledge to set up.

Still have questions about Tidio?

Can't find the answer you're looking for? Visit their official website or contact their support team.

Visit Tidio Website →

Tidio Alternatives

Top 5 Tidio Alternatives for 2025

Discover powerful alternatives to Tidio. Compare features, pricing, and find the perfect tool for your needs.

View All Tools

Sendbird

Build modern messaging experiences with chat, voice, video & AI agents.

Sendbird is a comprehensive communications platform offering chat APIs, real-time messaging, and omnichannel AI agents across web, mobile, and social channels.

AI Chatbots AI Customer Support

View Details

FastBots.ai

Custom AI chatbots with hybrid automation and live support

FastBots.ai is a UK-based SaaS platform that enables businesses to create intelligent, customizable AI chatbots for websites, social media, and messaging apps. It combines AI automation with live human support to enhance customer interactions.

AI Chatbots AI Customer Support+1

View Details

Cardina (formerly Cohere Assist)

Empower support agents with AI-driven screen sharing and real-time assistance.

Cardina is an AI-powered customer support tool that enables agents to visually guide users through issues via live screen sharing, cobrowsing, and AI-suggested responses.

AI Customer Support AI Chatbots+1

View Details

SaleWhale

AI-powered sales and support chatbots to boost conversions and customer satisfaction.

SaleWhale offers AI-driven chatbots designed to enhance sales and customer support by providing real-time assistance, personalized recommendations, and seamless integrations.

AI Chatbots AI Customer Support+1

View Details

RhetorAI

Automate user interviews and gather actionable insights with AI.

RhetorAI is an AI-powered tool that automates user interviews, helping businesses collect customer feedback and insights to achieve product-market fit faster.

AI Chatbots AI Customer Support+1

View Details

Explore More Tidio Alternatives

Discover tools in related categories

AI Chatbots AI Customer Support AI Email Assistants

Who Uses Tidio?

Who Can Benefit from Tidio?

Customer Support Teams, E-commerce Owners, Marketing Managers, Sales Teams, and Startup Founders can benefit from Tidio to create, manage, and optimize their professional workflows, helping them save time and boost productivity across their daily tasks.

Customer Support Teams

Leverage AI tools to enhance customer support teams workflows and productivity

E-commerce Owners

Leverage AI tools to enhance e-commerce owners workflows and productivity

Marketing Managers

Leverage AI tools to enhance marketing managers workflows and productivity

Sales Teams

Leverage AI tools to enhance sales teams workflows and productivity

Startup Founders

Leverage AI tools to enhance startup founders workflows and productivity

Pro Tip: Tidio can be adapted for various use cases beyond these primary roles. Explore the features to see how it can fit into your specific workflow.

Tidio Use Cases & Keywords

Use Case Keywords for Tidio

Explore the key terms and concepts related to Tidio's functionality and applications.

5 keywords available

customer supportlive chatchatbotslead generationautomation