About Tidio
What is Tidio?
Tidio offers a complete suite of tools for modern customer support, combining live chat with AI bots and automated workflows. Its intuitive dashboard allows teams to manage all customer conversations from one place—email, chat, Messenger, and Instagram. With its AI-powered Lyro chatbot, Tidio helps businesses respond to customer queries instantly and reduce support workload.
How to use Tidio?
To get started with Tidio:
- Visit tidio.com
- Sign up with your email or Google account
- Choose your channels (Live chat, Instagram, Messenger, Email)
- Customize your chatbot and automation flows
- Add the widget to your site and start chatting
What Are the Key Features of Tidio?
Automatically handles customer questions using conversational AI trained on your FAQs.
Engage website visitors in real-time with customizable live chat widgets.
Manage chats across Messenger, Instagram, and email in a unified inbox.
Create trigger-based automations for lead generation, support, and sales follow-ups.
See live visitor actions and proactively start chats to increase engagement.
Easily connect with platforms like Shopify, WordPress, Zapier, HubSpot, and more.
How Are Businesses Actually Using Tidio?
- •Responding instantly to customer queries on your website
- •Automating FAQs to reduce support load
- •Qualifying leads and capturing emails via chatbots
- •Offering live support during high-traffic hours
- •Engaging visitors across platforms from one place
Tidio Integrations
Tidio connects with Shopify, WordPress, Wix, Mailchimp, HubSpot, Zapier, Messenger, Instagram.
